Our mission at Medigence Health is to improve the quality of life for the individuals we serve by providing them with a positive personal experience. Our experienced providers and intelligent technology platform deliver a detailed evaluation of the medical and social assessment of the beneficiary members to the primary care physicians, medical groups, and health plans. We provide this valuable service either in a home setting, in a clinic setting, via telemedicine or in long term facility.
Who We Are
Medigence is a mix of seasoned executives, managers, and office staff who brings a deep knowledge from the Payer and services sector of risk adjustment and quality improvement. Our healthcare professionals take time to listen to your members healthcare concerns in the convenience of your home or on a video call and share those results with the members primary doctor, so they are connected to care.
Chuck Groseth has over 35 years of experience in health care strategy, executive operations and sales management which includes a specialization in the development and implementation of strategies to drive profitable growth, acquisitions, product development. Mr. Groseth previously served as COO and CSO at EMSI and CSO at Hooper Holmes. Both are diversified healthcare and insurance services companies. His previous roles include SVP Business development at Censeo Health, and SVP Business development Advantmed. Chuck Groseth is a University of South Dakota graduate with a degree in business administration.
Dorothea Schockey brings more than 20 years experience leading Product Development, Provider Management, Implementation, and Client Services for Healthcare Technology and Health Plan Services companies. Ms. Schockey’s focus is always Client delivery and satisfaction through a partnership with clients that fosters collaboration and providing solutions that directly address their needs. Ms. Schockey has lead Customer Care at McKesson, served as VP Client Operations at Emergisoft, and VP Client Services at EMSI and Advantmed.
Christy Pruett brings strong experience leading operations and building teams. Ms Pruett is a dedicated executive and growth catalyst with 30-years of recognized leadership in operations, risk management, portfolio performance, and team member engagement in the Life Insurance industry. Offering precise direction and deep commitment to organizational success through hands‐on leadership, strong relationships, and rigorous internal processes. She has a track record of game-changing business outcomes and has achieved distinction as “go‐to” people manager, providing coaching and mentoring for front‐line, managerial, and corporate staff.
Karen is a Certified Professional Coder) with over 20 years of coding experience. She also obtained her CRC (Certified Risk Adjustment Coder) from AAPC. Karen has strong experience managing a team of coders, Quality Assurance staff members, and educators for Risk Adjustment programs. Karen’s primary focus has been accurate coding and reporting. She has consistently maintained over 95% accuracy rate for both Coders and Providers.
She has a passion for coding and enjoys working with coders and providers to ensure compliance with AMA Coding Guidelines and providing excellent service to our clients and patients.
Our Primary Principles
Positive member experience
We are driven by three primary principles transparency for our payers using an intelligent technology platform, compassionate member outreach starting with a positive scheduling experience and ending with a satisfying visit experience and efficiency of our providers through intensive training, interactive assessment tool with the use of mobile platform.
Technology-driven approach for Transparency
- Client platform, provider platform, and mobile app
- Administrative dashboard with real-time monitoring of performance
- Advanced technology and seamless experience with 360 patient view
- Data Privacy: HIPAA compliance